Technical Support

If you would like a copy of your Owner's Manual sent to you, or if you need other technical assistance, please feel free to send us an email at our Contact Us section or directly to For fastest service, please have the following information available:

  • Order Number or Invoice Number
  • Model Number (Note: Located on the invoice, not on the manual or product)
  • Date of Purchase
  • Detailed Description of the Problem

Alternatively, you may give us a call at (888) 950-2888. Please also be sure to have the above information available for faster service.

If you are having difficulty with a microscope or camera, please feel free to check our Educational Resources section or the updated manual for your product, as it may have the answer available for you online for your convenience.

Continue to contact us for Technical Support