Collection of Personal Information
As an E-commerce Web site, AmScope collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by AmScope is used solely for the purpose of billing and shipping your online purchases. AmScope does not collect any information about your computer hardware and software.
AmScope encourages you to review the privacy statements of Web sites you choose to link to from AmScope so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the AmScope Network of Web sites.
You can browse the AmScope Network of Sites without creating an account, however, you will be asked to create an account when you purchase something in order to take advantage of certain features, such as the "My Account" and other AmScope services. If you choose to not create an account, the features will not be available to you.
When contacting the AmScope’s Customer Service department our friendly staff may request that you confirm certain personal information in order to verify and protect your identity.
We do not store credit card numbers. For example, when you set up your account and/or make online purchases, you will be asked to provide information necessary to facilitate the transaction. When you post comments or other content on our site (e.g., Product reviews, Q&A forum), anything you post will be available to us as well as visitors to our site; when you post information about us on social networking sites, we may collect such information.
Use of your Personal Information
AmScope does not sell, rent or lease its customer lists to third parties. AmScope may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Information we collect on AmScope.com and its Affiliate Sites may be used to enhance your shopping experience in the following ways:
- To deliver merchandise that you have purchased online or at our facility
- Register you as a member of AmScope
- Prevent fraud and bill you for your purchased items
- Confirm your estimates and orders
- Respond to your Customer Service & Sales inquiries or requests
- Communicate great values and featured items to you
- Locate and stock the products you are searching for
- Customize your online shopping experience
- Comply with valid or applicable legal procedures, requirements, regulations or statutes
Security of your Personal Information
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. AmScope also utilizes a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent through the Internet. For example, we store the personal information you provide on computer systems with limited access, that are located in external controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through Sectigo. Your personal information is protected by the password you created when you signed up for an account at AmScope or its Affiliates (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of AmScope will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to "My Account". Log in with your email address and password, then click "Change Email & Password" and enter a new password.
Agents / Service Providers
We use other third parties such as a shipping company to fulfill orders, a third-party shopping cart platform provider, and a credit card processing company to bill you for goods and services. We use Live Chat to assist you if you have questions while using our site or regarding your order. We will share your name, billing address, shipping address and credit card information as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
Update / Control your Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it when you place another order on the site or logging into your account via the “My Account” area and make adjustments to your personal information online
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Spam Email and Use of Email Addresses
We make every effort to minimize the amount of email correspondence you receive from us. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter and promotions to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings.
Customer Testimonials / Reviews
We post customer testimonials and reviews on our web site, which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial or review to post their name along with their testimonial or review.
Behavioral Targeting / Re-Targeting
We partner with a third-party ad network to either display advertising on our web site or to manage our advertising on other sites. Our partners may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. The purpose of this cookie is to identify you when you visit AmScope or Affiliate websites so that we can enhance and customize your online shopping experience. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as storing items in your shopping cart.
Your California Privacy Rights
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. To make such a request, please write, call or send an email to the below contact information.
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